Avaya 5420 series digital telephones deliver advanced productivity-boosting features, including a large display, key labeling and a 100-entry call log. They are designed to be a cost effective choice for any business or contact center using IP Office.

The Avaya 5420 series digital telephones come standard with the following capabilities:

• The 5420 series digital telephones simplify access to important features with:
• Up to 10 fixed feature keys with global-ready icons: Hold, Conference, Transfer, Drop, Redial Mute, Volume up/down, Speaker, Message and Feature (to access additional dial pad features)
• Up to 24 programmable call appearance/feature keys that are electronically labeled (except 5402)
• 4 menu/display navigation keys (5410 and 5420 only)
• Call log (48 entries on 5410; 100 entries on 5420)
• Local speed dials (48 with 5410, 104 with 5420) 2-way speakerphone (listen-only on 5402)
• Message waiting indicator
• Built-in headset jack (5410 and 5420 only)
• 8 personalized ring patterns
• Hearing aid compatibility
• Investment protection with downloadable firmware (except 5402)
• Wall mountable with included desk/wall mount stand
• Local language customization for phone menu (except 5402)

The Avaya 5420 Digital Telephone sports an array of convenient features, while supporting expansion capabilities and effective integration with current infrastructure investments. This telephone provides a large-scale display for easy viewing and call control with 24 call appearance/feature buttons. Administration and ongoing maintenance is simplified as the switch automatically performs key/button labeling. This eliminates the time-consuming and laborious task of using paper labels to denote phone features, and reduces costs when moving phones among users or offices. Online access to electronic downloads gives near-instant access for key product upgrades and feature enhancements as they occur. Additional features such as call logging and a speed-dial directory help enhance overall productivity by providing users with the tools needed for more effective call tracking and faster outbound calling capabilities.

The EU24 is an add-on unit that works in association with the 5420 telephones. It provides an additional 24 programmable buttons with associated display label and status icons.

.

RICOM sells Avaya 5420 Tel-sets a cost savings to our customers. For current pricing on new and Avaya 5420 Tel-ses, contact a RICOM sales representative. Carefully refurbished and tested using OEM specifications, you can acquire Avaya quality equipment at a fraction of purchasing new. We inventory a complete list of added accessories, options, and upgrades for the Avaya switches. With decades of experience recycling and remarketing used IT equipment, RICOM will offer a fair market value on any decommissioned Avaya 5420 Tel-sets. RICOM certified used equipment are protected by a three-month quality satisfaction guarantee.

FAQ’s

What forms of payment do you accept?

 
New customers must submit a completed credit application for Terms Account. 
CREDIT-APP

Where will my order ship from?
Our corporate headquarters is located in Irvine California where shipments and logistics are managed.  RICOM utilizes over 700 warehouses and fulfillment centers worldwide to improve availability, and ease delivery.  Obtain a freight estimate online or by contacting a RICOM representative.

Can you ship on my freight account?
Yes. Please contact a RICOM representative for details.  UPS, FedEx, and TNT are preferred for parcel shipments.  LTL shipments can be setup with a variety of other carriers.

Do you ship internationally?
Yes, RICOM ships worldwide. We have customers in over 50 countries and have extensive experience in international shipping methods as well as working with customs regulations.

What type of warranty do you offer?
Our warranties range from 30 days to one year depending on the manufacturer.  We offer certified extended warranty programs on most equipment through the manufacturer.

What is your return policy?
See our complete return-policy

Do you accept trade in’s?
Yes, and also offer consignment as well as buy-back purchase programs.  Please inquire about program details from a RICOM sales associate.

Do you offer education and/or government discounts?
Yes, we do a lot of business with both, so please inquire about details from a RICOM sales representative.

What does RICOM offer outside my VAR I’m currently working with?
With nearly 20 years experience working with the enterprise IT reseller channel, RICOM delivers systems configurations, customer support, emerging technologies, managed services, logistics, and distribution.  RICOM works to meet IT budget constraints and understands its customers data center challenges.  The company is a distributor for new, as well as discontinued in-demand IT products.  RICOM works with businesses of all sizes, from small, to enterprise, as well as government departments, and education.  We carry enterprise IT certifications

RICOM’s reach out to a vast international global inventory allows the company to sell to customers at a reduced cost. We quote RFQ’s without delay, ship quickly, and resolve questions in a hurry. We offer straightforward financing options, and our staff is dedicated to your satisfaction.